We aim to provide our tenants with high quality accommodation and good service. We are always heartened when we receive their appreciative comments. Here are a few received recently.

I would like to take this opportunity to say that I am very impressed with the personal yet professional manner in which you do business. 
Mother of new tenant 2008-9

As I won't be at the check out, I just wanted to take this time to thank you for all your help over the past 2 years and it has been a pleasure to rent and work with you (Jasma, Sanjay and Laura). 
JR 2007-08, 2008-09

It would have been nice to work with you guys again as it has been great working with you the past two years. If anything does come up, then that would be awesome.
LC, 2007-08, 2008-09 (we have now found her a brand new flat to move into for 2009-10.)

It's good to work with a landlord that is a pleasure to work with!
JA 2007-8, 2008-9

Reliable, helpful and honest!
JS 2007-8, 2008-9

You were recommended to us by one of our friends who has taken a house with you. We want to work with you because you seem to get to know all the tenants, who they are and even which rooms they are in! That gave us the confidence that we should go with you.
SP 2007-8, 2008-9

We know where we stand with you!
CJ 2007-8, 2008-9

Even the university has said that you are one of the better landlords and that's helped us to make the decision to go with you. !
SH 2008-9

You seem to be much more human than other landlords, friendly and yet professional.
JE 2008-9

Thanks for being so understanding, you really are the best landlord!!!
TS 2008-9

Thanks for being so helpful in trying to find us a house for next year.
EV 2008-9

I'm on my year out next year but will coming back to Fuse when I come back to Uni.
VL 2007-8,

I have found Fuse Properties to be a very professional and courteous company to deal with.  From the first, their information provided, either by phone or letter, was clear and detailed regarding their
responsibilities towards their property and also their expectations from the boys in return.
Parent of tenants renewing tenancies; 2007-8-9

Thank you for your openness and frankness when showing us around.  It really helped us decide that you would be the people that we would want to work with. 
New Tenant 2008-9

Wow!  I called for the boiler to be attended to and you were there within minutes! 
That's great service. 
AR,Existing tenant 2007-8

Thank you for getting our boiler sorted out so promptly.  It really does make a difference and your helpfulness is appreciated. 
RT, Existing Tenant

Thanks for being a helpful Landlord.
SF, 2007-8

We will miss the reliability (of getting odd jobs & repairs done).
SM, tenant for 2 years 2006-7-8

Having been with another Landlord for a year, I am relieved to be coming back to Fuse. My current Landlord is unreliable and I can never get hold of him.  I was with Fuse for 2 years before and now I know why I should not have moved away from them.  You know where you are with them, the properties are great and the management is excellent. 
DW, 2005-6-7, 2008-9

We want to stay with Fuse because we know what we are getting - reliability & good quality!  I moved out of a Fuse house and into another Landlord's house - it was grotty and you could never get hold of the landlord.  Now I'm staying on with Fuse for a further year and I know I have nothing to worry about. 
SM, 2005-6; 2007-8

'They do what they say on the tin!' 
DH, 2007-8

Even when they can't attend imminently, at least they let you know and that is half the battle with Landlord's - getting hold of them! 
Tenant 2007-8

 

Facts

Tenants renew with us because they feel comfortable with us, how we work and they depend on our reliability. Our aim is to continue to provide a high level of service and high quality accommodation.